Help Center

10 to 20 days. Beyond these deadlines, if you have not received your order, we will refund you upon simple request from you.

We produce quality products in our warehouses based in the United States,

We are working to soon set up in France to allow a delivery service of less than 15 days.

To contact us, here is our support email address:

contactplantills@gmail.com

To track your package go to the main menu, under the heading order tracking.

You will find this section in our footer (which is present at the very bottom of the page of our website)

Enter your order number and the email address used to make your purchase.
 

       You will be informed of the estimated delivery times of your order

To provide our customers with an optimal experience, we offer you delivery anywhere in the world.

When you buy online with your credit card, all your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to our payment service provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers in any way.

We accept all major credit cards (VISA, Mastercard, AMEX).

However, we do not accept cheques, money orders or transfers.

Our refund policy is for a period of 30 days after purchase.

After this period it will no longer be possible to obtain a refund or return of your item.

For more information please visit the Refund Policy section located in the footer area of our website.

Note: The footer is the area at the bottom of our website.

Pour toutes vos questions veuillez-nous retrouver à l'adresse suivante : contactplantills@gmail.com

Notre équipe est disponible 7j/7, comptez entre 1 à 2 jours pour obtenir une réponse dans les périodes de fêtes.